Banish, “Let Me Look Into That” From Your Vocabulary
Why and how to make this important step today.
I previously wrote about removing the word “just” from your lexicon.
An overused word that, well, just has too many meanings. Especially in today’s world, the slightest slip of the tongue can be devastating to those we are trying to lead.
In this article, I want to explore why you should never again advise a colleague that you will “Look into something.”
Frequently, this phrase means just what it says. You intend to take the concerns or questions and gather more details, facts, and other information to come up with a response. But that is where the questions start to add up:
— What will you do with the information received?
— Will you take care of the entire situation or follow back up with your colleague for her to take care of it?
— If you take care of the issue, how will the colleague know?
